Life/Health Customer Service Representative
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-18
Listing for:
Peyton Resource Group (PRG)
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Call Center / Support
Job Description & How to Apply Below
Customer Relations Specialist (In-Office)
Job Responsibilities
- Receives, processes, and fulfills member service requests for life, health, and annuity policies through various member contact channels.
- Receives inbound calls for information from current and prospective members.
- Provides information to client members regarding public information on from our website, directions where they can go on our website for education or more information, Medicare annual enrollment dates.
- Fulfilling member requests to mail out Medicare guidebook materials.
- Applies foundational member servicing techniques.
- Encourages members to take action to address needs and opportunities.
- Supports enterprise business goals through the achievement of quality and member experience measures.
- Takes demographic information to establish member number for new members.
- Call volumes will vary, average call volume 25-30 per day.
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