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Field Support Specialist — Onsite Member Care; OH
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-28
Listing for:
Sidecar Health
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sidecar Health is seeking a Field Support Representative to visit client sites in Ohio and provide in-person member support, helping members access their healthcare benefits and navigate plans. This role requires traveling to client groups, often daily, and collaborating with Account Management, Claims, and Providers to resolve issues and ensure the best member experience.
You will handle calls, emails, and chats, educate members on best practices, and build strong relationships with HR
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