Customer Support Specialist for CDS
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-31
Listing for:
Disability Services of the Southwest
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Join Our Mission-Driven Team as a Customer Support Specialist
Location:
Texas (CDS in Texas) Position:
Customer Support Specialist Salary Range: $33,280 – $37,440 annually Company:
Consumer Directed Services in Texas (CDS)
At CDS in Texas, we empower individuals with disabilities to self-direct their care and live more independently. Our team is the heart of our mission—compassionate, dedicated, and committed to supporting the families we serve.
What You’ll DoAs a Customer Support Specialist, you’ll be the welcoming voice and guiding hand for individuals with disabilities and their caregivers. Your responsibilities will include:
- Answering and triaging inbound calls and emails with professionalism and empathy
- Providing in-person support to members visiting the office
- Assisting with employment verifications and general inquiries
- Maintaining accurate member data and updating demographics
- Disbursing documents to appropriate departments
- Supporting multiple departments with a variety of administrative tasks
- High school diploma or GED
- 1+ year of call center experience (required)
- 1–2 years of experience in a healthcare setting (preferred)
- Bilingual in Spanish (highly preferred)
- Strong interpersonal, problem-solving, and multitasking skills
- Ability to type 35 WPM with 80% accuracy
- A positive, team-oriented attitude and a commitment to confidentiality
- Be part of a mission-driven organization that truly changes lives
- Work with a supportive and compassionate team
- Enjoy a dynamic and engaging work environment
- Make a difference in the lives of individuals and families across Texas
Schedule:
Monday – Friday 8am – 5pm
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×