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Bilingual Member Care Pro: English & Spanish Support

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Firstmark Credit Union
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
  • Language/Bilingual
    Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 46000 USD Yearly USD 32000.00 46000.00 YEAR
Job Description & How to Apply Below

Firstmark Credit Union is seeking a Bilingual Member Care Associate to deliver enthusiastic, professional service by phone or video in a high-volume environment. You will handle member inquiries, perform basic transactions, and provide product information while maintaining security and accuracy.

Strong bilingual communication and customer service skills are essential. The role emphasizes cross-selling appropriate credit union products while building trust and ensuring a positive member

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