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Bilingual Administrative Insurance Support Agent

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Randstad USA
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 43680 - 54080 USD Yearly USD 43680.00 54080.00 YEAR
Job Description & How to Apply Below

Do you have 1 year of RECENT Customer Service experience? Are you fluent in English and Spanish? Can you start on 9/8 or 9/21/2026? Completely comfortable with $21-$26/hr PLUS benefits??? This could be the perfect opportunity for you!

Note:

Must have 1 year of RECENT customer service experience ! Pay: $21-$26/hr PLUS benefits! This position is onsite in San Antonio, TX

Start date:

9/8/2026!

Basic Qualifications
  • High school diploma or equivalent.
  • attention to detail and written communication skills.
  • Eligibility to work in the United States.
Preferred Qualifications
  • written communication skills.
  • Ability to stay focused and adapt in a fast-paced environment.
  • Demonstrated accountability and follow-through.
  • Eagerness to learn and grow from feedback.
  • Prior experience in customer service, insurance, or financial services.
  • Familiarity with home and auto insurance products.

salary: $43,680 - $54,080 per year

shift:
First

work hours: 10 AM - 7 PM

education:
High School

Responsibilities

Key Responsibilities

  • Deliver warm, professional support via email.
  • Identify and document key case details, resolving or redirecting issues efficiently.
  • Maintain accurate records and follow through on client needs.
  • Collaborate with internal teams to ensure seamless client service.
  • Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.
  • Placing the client first in all interactions – obsession with client experience.
The essential functions of this role include:
  • working in a smoke free environment
Skills
  • RECENT Customer Service Exp. (1 year of experience is required)
Qualifications
  • Years of experience: 1 year
  • Experience level:
    Entry Level

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience
  • Entry Level
  • 1 year
Education
  • High School (required)
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