Concierge 11pm7am

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover You Purpose with us at [Community Name].

As Concierge
, you’ll play an essential role in enriching the lives of seniors by creating a welcoming first impression, building meaningful connections, and making a difference every single day.

Your Role:

As the Concierge
, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment.

Position Highlights:

• Status:
  Part-time
• Schedule: scheduled weekend overnight and rotating weeknights
• Location: 21902 Franklin Park San Antonio Tx, 78259
• Rate of Pay:

What You’ll Do:

• Conduct routine security patrols throughout the community using a golf cart.
• Remain at the front desk during overnight hours to monitor the community and respond to resident needs
• Monitor entrances, common areas, and building activity to help ensure the safety and security of residents, visitors, and staff.
• Follow all company policies, safety procedures, and confidentiality requirements.
• Complete required overnight logs, incident reports, and shift communication notes.
• Answer incoming telephone calls after hours and direct emergency calls appropriately.
• Maintain the front desk and lobby in a clean and organized condition.
• Collect and dispose of trash from designated areas throughout the community.
• Perform routine property checks and report maintenance, safety, or security concerns.
• Respond promptly to resident requests, emergencies, and after-hours situations, notifying the appropriate manager or emergency services when necessary.
• perform other duties assigned

Qualifications:

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Benefits You’ll Enjoy:

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Employee Assistance Program

Why Join Us:

Discovery Senior Living Earned Coveted Great Place to Work Certification for ! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace.

It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.