Non Licensed Customer Service Agent

Customer Service Representative (Presales Agent) Omaha, NE or San Antonio, TX

$19/hr | Onsite | Contract-to-Hire | M-F Schedule

Ready to put your customer service skills to work with a leading small business insurance provider?
We're looking for friendly, motivated professionals who enjoy talking to people, solving problems, and being part of a supportive team. No insurance experience required!

• Answer inbound calls from prospective customers
• Follow up on quote requests and interested leads
• Connect customers with the right department or sales team
• Provide a great customer experience via phone and email
• Navigate multiple systems while documenting interactions
• Meet performance goals in a fast-paced environment

• At least 1 year of customer service, call center, or phone experience
• Strong communication and multitasking skills
• Comfortable with both inbound and outbound calls
• Reliable, positive, and team-oriented attitude
• Bilingual candidates encouraged to apply

This is a Contract to Hire position based out of San Antonio, TX.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in San Antonio,TX.

This position is anticipated to close on Aug 21, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.