Concierge East

Job Details

• Job Location:
  
  Blue Skies East
  - San Antonio, TX 78227
• Position Type:
  Full Time
• Job Shift: Day

Join Our Team at Blue Skies of Texas Senior Living Community!

Become a part of our independent living experience. At Blue Skies, we're not just about providing exceptional care; we're about creating a vibrant, diverse community where everyone thrives. Where your unique talents and perspectives are not only valued but recognized. Blue Skies is a community where your contributions make a real difference, without the worry of late-night shifts. From engaging activities to personalized care, we're dedicated to empowering both our residents and our staff to live their best lives.

• Employer Paid Short-Term Disability for full-time employees
• Tuition Reimbursement & Scholarship Programs
• Employee Assistance Program
• Employee Referral Bonus Program
• A generous PTO program
• Retirement plans

You contribute to our success! Every role has an impact on our residents lives and you have the opportunity to make a difference. We are looking for dedicated professionals like yourself to be a part of our Maintenance team. Join us in our efforts to better our community!

• Serve as primary point of contact for residents, ensuring a welcoming and professional experience.
• Respond promptly to resident inquiries and coordinate requested services.
• Schedule and communicate with service providers to ensure timely and high-quality service delivery.
• Assist with front desk operations, including answering calls, responding to emails, and handling in-person inquiries.
• Provide residents with accurate information about community services, activities, and resources.
• Maintain organized records of service requests, schedules, invoices, and vendor communications.
• Build positive relationships with residents to foster a sense of community and ensure satisfaction.
• Address resident concerns and escalating issues as necessary to the resident director.
• Monitor and restock front desk supplies or village store as needed to ensure smooth daily operations.
• Support community events or initiatives as needed to enhance resident engagement and participation.

• Excellent interpersonal and communication skills with a strong customer-first mindset
• Ability to build positive relationships with residents and local vendors
• Background in customer service, hospitality, or a related field preferred
• Experience in coordinating services and managing schedules
• Detail-oriented and highly organized with the ability to multitask in a fast-paced environment
• Maintains professionalism and discretion when handling sensitive information
• Proactive and solution-oriented with strong problem-solving skills
• Committed to enhancing the resident experience

• High school diploma or equivalent required
• Minimum of two years’ experience in a customer service-related role preferred

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Familiarity with scheduling tools is beneficial

• Must possess a valid Texas driver’s license

Core work hours are 8am through 5pm., Monday through Friday. Flexibility in hours, to include working evenings, weekends, and holidays, may be required on occasion

Blue Skies of Texas East locations.

Normal, comfortable, business casual clothing adequate for indoors and outdoors is appropriate for wear on the job. It is the intent of Blue Skies of Texas that employees always maintain a neat and professional appearance.

Dependent upon qualifications and experience with the intent to be competitive within the market.

In 1970, the first of our two campuses opened in San Antonio.…