Customer Care Representative
Listed on 2026-09-25
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Customer Care Representative
Required
Skills & Experience:
1–2 years of experience in a customer service or support role Hands-on experience with ticketing systems (e.g., Microsoft Dynamics, Salesforce) Proven ability to manage and resolve email-based inquiries Availability to work an 8-hour shift within designated time windows Reliable transportation for in-office days Nice to Have
Skills & Experience:
Proficiency in Microsoft 365 tools (Outlook, Teams, Excel, etc.) Experience handling live chat support Strong written communication and multitasking skills Ability to adapt to new technologies and processes quickly
Job Description:
The Customer Care Representative plays a critical role in delivering exceptional service to guests. This individual will handle inbound inquiries via email, ticketing systems, and—soon—live chat, ensuring prompt and accurate resolution in alignment with company policies and standards. The ideal candidate is empathetic, tech-savvy, and thrives in a fast-paced, customer-focused environment.
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