Bilingual Customer Service Rep

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. Other responsibilities include phone duties, greeting visitors, scheduling and other clerical duties as directed. Candidate must be bilingual in Spanish language.

Responsibilities:

Process and input customer orders and purchase orders

Check for product availability

Assist Account Managers with orders and special requests

Coordinate special, last minute shipping requests with transportation and operations department

Ensure proper invoicing of accounts including issuing credits

Work with Accounts Receivable about customer accounts

Answer phone calls, keep up with daily emails and operate various types of office machines and computers necessary to perform duties

Other general office duties as assigned

Pay and Benefits:

$16/hour, paid weekly

Paid Time Off after 60 days Monday - Friday schedule

Company paid Life/AD&D and short-term disability

Company paid 401k Match

Qualifications:

Must be bilingual in Spanish language

High school diploma

Strong communication skills and attention to detail

Must be friendly and positive

Professional phone and customer service etiquette