Loyalty Team Member

• Name Talent Team
• Email

Description

Principle Automotive
is looking for an exceptional
Loyalty Team Member
to join our rapidly growing dealerships. Youare highly motivated, think quickly, and have the ability to complete tasks and projects with little to no supervision. You are dedicated to a high level of customer service over the phone and in person. You take personal responsibility with each client and their requests and are skilled in taking care of particular clients. Your verbal and written communication skills are refined and clear.

• 60 to 100 Incoming/Outgoing calls per day.
• Set up appointments for clients.
• Maintain constant follow-ups with potential clients through emails and texts.
• Be prepared to answer/research customers’ questions.
• Provide a high level of excellent customer service.
• Ability to de-escalate situations.
• Other responsibilities as given.

• 2+ Years of Call Center Customer Service or Sales experience required.
• Must be proficient in English with excellent written and verbal communication skills.
• Bilingual in Spanish is a PLUS!
• Internet sales experience is a PLUS!
• Professional personal appearance.
• Ability to work comfortably with the public.
• Ability to provide concierge service to our clients.
• Valid state issued Driver License and a clean driving record.
• Required to pass a drug test and a background check.

The
physical demands
described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use of hands to hold, handle or feel; and able to reach with hands and arms. The employee frequently is required to talk, hear, walk, climb or balance;

stoop, kneel, crouch or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Principle Automotive maintains a strong policy of equal opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws.

EOE