Bilingual Intake Coordinator

Job Description

Job Description Description & Requirements Bilingual Spanish Intake Coordinator - San Antonio, TXAre you a detail-oriented professional who thrives in a fast-paced environment and enjoys helping patients receive the services they need? Our client is seeking an experienced Bilingual Spanish Intake Coordinator to facilitate the admission process, coordinate patient services, and ensure an exceptional customer experience from referral through delivery. Best-in-Class Benefits and Culture:

Our client values their employees' time and effort. Their competitive compensation, depending on experience, and an extensive benefits package enhance their commitment to your success. Our client's benefits package includes:
Comprehensive health coverage:
Medical, dental, and vision insurance provided
401(k) retirement plan

Life and disability insurance

Paid time off and paid holidays

Professional development opportunities

Hybrid work schedule eligibility

Collaborative and supportive team environment

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

To thrive/succeed as the Intake Coordinator, you should have:

High school diploma or GED required

Ability to type a minimum of 45 WPMStrong customer service and telephone communication skills

Excellent organizational and time management abilities

Experience using computers and common software applications

Ability to work independently with minimal supervision

Strong interpersonal and communication skills

Ability to multitask and maintain attention to detail in a fast-paced environment

Ability to learn company-specific technology and software programs quickly Ability to communicate effectively in both English and Spanish.  Your responsibilities as the Intake Coordinator will include:
Respond to incoming referrals and intake requests from referral sources, agencies, account managers, and patients

Verify demographic, insurance, physician, and delivery information

Coordinate admission and onboarding activities while ensuring appropriate services are provided

Communicate with patients and caregivers to assess ongoing needs

Obtain and process physician documentation and authorizations

Coordinate with insurance providers regarding eligibility and authorization requirements

Document and route communications in accordance with organizational policies

Conduct patient follow-up and referral status communications

Collaborate with internal teams, referral sources, and patients to resolve issues and improve service delivery

Maintain compliance with company policies, procedures, and quality standards

Perform additional duties as assigned If you are looking for an opportunity to contribute to a mission-driven organization while building a rewarding career in healthcare coordination, we encourage you to apply today. Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We will consider qualified applicants with criminal histories for employment.#ZCL #PRO