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Director of Enrollment

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: University of the Incarnate Word
Full Time position
Listed on 2026-02-06
Job specializations:
  • Education / Teaching
    Education Administration
Job Description & How to Apply Below

Job Title: Director of Enrollment

Position Summary: The Director of Enrollment for the School of Rehabilitation Sciences (SRS) is responsible for providing leadership for all marketing, recruitment and admissions operations within the SRS at the masters level, doctoral level and residency programs. The Director of Enrollment for the School of Rehabilitation Sciences reports to the Assistant Dean for Academic Success – SRS.

Travel: This position requires regular travel (25‑30%) primarily within the state of Texas with some travel within the US.

Benefits: UIW is recognized as a Great College to Work For. The full‑time benefits package includes medical, dental, vision, FSA, paid holidays, vacation, sick leave, tuition waivers, tuition exchange programs, Brainpower Connection discounts, a 403(b) plan with a 7% match, dental/AD&D, long‑term disability, pet insurance, EAP, wellness programs, employee discount program, PSLF eligibility, and more. For full details, refer to the Human Resources webpage.

Job Duties
  • Strategic Planning: Develop, implement and assess the effectiveness of a marketing/recruitment plan for all programs within the School of Rehabilitation Sciences; meet or exceed new student enrollment goals; generate monthly summary reports culminating in an annual report; monitor and report regional, national and international trends in health professions education as they relate to admissions.
  • Recruitment: Create and update recruitment materials, including website; develop a communications plan in collaboration with other university offices; manage social media campaigns; implement holistic admissions processes to optimize admissions and matriculation; participate in community and UIW programs to create robust pipelines; plan and attend recruitment functions and fairs; coordinate recruitment initiatives with faculty, staff, students and alumni; hire, train and supervise student ambassadors;

    perform other duties as assigned.
  • Processing and Records Management: Review Centralized Application Services (CAS) applications; track applicants in pipeline programs (Direct Admit, Cardinal Soar, MOUs); use CRM Recruit to develop communication plans; process all accepted applications in Banner; work with university offices to matriculate students; maintain prospective student databases; collaborate with Admissions Committees on candidate selection; may serve as an ex‑officio member of the Admissions Committees.
  • Customer Service: Provide information and advice to prospective students; assist applicants with questions and troubleshoot admissions issues; disseminate information to accepted students; create discussion boards/MS Team for each cohort.
  • Event Planning and Participation: Plan, lead and coordinate interview days; execute virtual and in‑person open houses and other recruitment events; assist with orientation, commencement and other events through Academic Success and Student Affairs.
  • Supervision of Staff: Recruit, hire, train, supervise and evaluate assigned employees for SRS; develop expectations and goals; annually manage selection of student employees under the Ambassador program; manage hiring and payroll paperwork.
Qualifications
  • Strong knowledge of enrollment management/marketing strategies.
  • Strong organizational and customer service skills.
  • Excellent public speaking and presentation skills.
  • Effective communication face‑to‑face and by phone.
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) and ability to learn specialized systems.
  • Ability to handle multiple priorities and meet deadlines.
  • Strong leadership skills; initiative; ability to work individually and in a team with minimal direction.
  • Ability to work effectively with diverse communities and cultures.
  • Adherence to all applicable university, conference and NCAA regulations.
Required Education

Bachelor’s Degree.

Required Work Experience
  • Eight (8) years of progressive experience in recruitment, admissions, or other relevant student support work, including meeting recruitment goals; a Master’s Degree will allow consideration for two (2) years of this experience.
  • Three (3) years of supervisory experience in a professional office…
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