Dean of Student Support
Listed on 2026-06-18
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Education / Teaching
Education Administration, School Principal
About Us
It’s a great feeling to work for a company that does so much good for others around the world! Innovative Network of Knowledge is a dynamic and rapidly growing virtual company in an emerging space of innovation in education. We change education forever for K‑12 students (online), strengthening the whole child through a Project‑Based approach supported by personal Educational Concierges. Through synchronous and asynchronous opportunities, co‑teaching, and workshop labs, students are immersed and challenged in ways not experienced in today’s educational landscape.
Weekly programs promote character and citizenship, growing both the school and the broader community. We guarantee that you and your child become part of our family and will be engaged, excited, and prepared for college, career, and life.
Innovative Network of Knowledge seeks to change education forever through innovation and technology, offering a well of knowledge, a spring of possibilities, and a place where your family becomes part of ours.
Key Benefits- Educational Concierge:
Every family has access to a dedicated Educational Concierge to assist with enrollment, course planning and ongoing academic guidance, ensuring each student finds a unique path to success. - Goal‑Oriented Tracking:
We help students set meaningful milestones and track their progress, encouraging achievement and celebrating every accomplishment along the way. - Community‑Focused Learning:
Our programs foster collaboration and connection, building confidence and social skills even within a virtual setting.
Wellspring Global Academy seeks a highly organized, systems‑minded, student‑centered Dean of Student Support to lead and manage the Educational Concierge team while owning the entire student start‑to‑success experience across the academy. This role ensures:
- Every student has an exceptional, consistent onboarding and orientation experience.
- Daily attendance is monitored, documented, entered into the state SIS, and followed up with fidelity.
- Attendance meetings, documentation, and truancy letters are executed with compliance.
- Weekly and monthly school newsletters are created and distributed.
- Daily Morning Meeting is planned and organized for all grade levels.
- Student and family engagement systems are proactive, not reactive.
- Educational Concierges execute their role with excellence, consistency, and accountability.
- Accurate documentation is maintained across CRM, SIS, and internal systems.
- Systems exist.
- Systems are followed.
- Systems are documented.
- Families feel supported.
- Students are engaged daily.
- Compliance is never missed.
- Supervise, coach, and evaluate Educational Concierges.
- Create standard operating procedures for onboarding, engagement, communication, and documentation.
- Ensure consistency in family communication and student support across all Concierges.
- Hold weekly Concierge team meetings for alignment and accountability.
- Monitor caseload management and follow‑through.
- Review CRM documentation for quality and completeness.
- Design and manage the official Wellspring student onboarding and orientation process.
- Ensure every student receives a personalized pre‑start orientation, including welcome calls and letter support.
- Monitor that all onboarding requirements are completed before the student start date.
- Provide onboarding scripts, checklists, and systems for Concierges to follow.
- Track onboarding completion metrics.
- Oversee daily attendance tracking for all students.
- Ensure attendance is accurately entered into the state SIS daily.
- Monitor attendance reports and identify concerns immediately.
- Lead attendance intervention process.
- Schedule and conduct attendance meetings with families.
- Ensure documentation of meetings is logged in CRM and SIS.
- Generate and send attendance/truancy letters in compliance with state requirements.
- Maintain attendance audit trails.
- Sign off and attest to attendance reports from partnering districts.
- Create…
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