Tutoring Services Coordinator

Job Title

Tutoring Services Coordinator

Texas A&M University - San Antonio

Student Success

Commensurate

San Antonio, Texas

Staff

Tutoring Services Coordinator strives to support the academic progress of Texas A&M University-San Antonio students by coordinating and managing a Tutoring Center for currently enrolled students. The coordinator will report to the Assistant Director of the Academic Learning Center.

• Coordinates academic tutoring services and supplemental instruction for a wide variety of individuals and groups.
• Manages recruitment, screening, and hiring of student and professional staff for specified subject areas.
• Supervises, evaluates, and monitors day‑to‑day activities of the Tutoring Center.
• Assists the Assistant Director of the Academic Learning Center by creating, establishing and maintaining tracking and reporting systems to monitor tutoring and supplemental instruction (SI) sessions.
• Coordinates logistics for tutoring, supplemental instruction and on‑campus programming.
• Provides data and progress/status reporting as necessary for tutoring and SI sessions to the Assistant Director of the Academic Learning Center.
• Assists the Assistant Director in creating reports to reflect student session numbers; assists in the creation and maintenance of internal controls to protect student confidentiality and program reporting.
• Guides, directs, answers questions, and resolves problems of students seeking assistance from the Tutoring Center.
• Coordinates training for tutors and supplemental instruction leaders with the support of the Academic Services Coordinator.

• Bachelor's degree or higher in a related field.
• One (1) year of related experience.

• Two (2) years of related experience in tutoring or program administration.

• Knowledge of word processing, spreadsheet, and database applications.
• Knowledge of appointment scheduling systems.
• Ability to work with sensitive information and maintain confidentiality.
• Ability to multitask and work cooperatively with others.
• Verbal and written communication skills.
• Provide excellent customer service.

Equal Opportunity/Veterans/Disability Employer.