Specialist - Career Training and Education

Job Details

Job Location:

Frank Garret Center - 1226 NW 18th Street - San Antonio, TX 78207
Position Type:
Full Time
Education Level: 4 Year Degree
Salary Range: $46,264.50 - $55,683.00 per year

Travel Percentage :
Negligible

Job Shift: Monday - Friday 8:30 AM to 5:30 PM
Job Category:
Education / Workforce Development

The Career Training and Education Specialist mentors and supports participants in Goodwill San Antonio Workforce Development programming by helping them navigate career pathways, develop goals, and execute a plan for success. The incumbent upholds and models Goodwill's mission, core values, and servant leadership philosophy.

• Conduct participant intake, assess skills, abilities, and needs to identify education, training, and employment opportunities.
• Develop individualized service plans based on participants’ needs, interests, skills, and talents.
• Provide resilience‑based case management to identify and address barriers to education and employment goal completion, including high‑touch engagement, social and emotional support, service coordination, and financial assistance.
• Offer career readiness support: resume, interviewing, job search, and application assistance.
• Assist participants with enrollment into vetted education and career training programs.
• Provide retention support to participants post‑placement into education, training, or job placement.
• Ensure program fidelity and high‑quality service delivery to participants.

• Analyze case management system report(s) to manage caseload and monitor participants’ progress.
• Use case management best practices: timely data entry, accurate case notes, consistent follow‑up, and collection of appropriate support documentation.
• Maintain current knowledge of education and career training programming, education financial support (including FAFSA), demand occupations, and employment trends.

• Collaborate with partner organizations to provide a holistic approach to re‑engaging individuals with education, training, and employment opportunities.
• Support and lead participant‑focused events related to education, training, employment, and resources that align with participant needs and program goals.
• Collaborate with the Community Relations Team to assist with job placement of participants.
• Accommodate business needs and objectives; other duties may be assigned by leadership.

• Bachelor’s degree in education, workforce development, or a closely related field.
• 1–3 years of experience in admissions, recruiting, academic/career advising, or another related field.
• Skilled in communicating verbally and writing effectively; skilled in organizing and presenting educational material.
• Maintain flexibility regarding work availability and hours to support program needs.
• Must be able to meet the physical requirements of the position.

• Master’s degree in education, social work, or other related fields is a plus.
• Experience in workforce development and community partnerships is preferred.

Equal Opportunity Employer/Veterans/Disabled