Quality Manager

About Overwatch Mission Critical

Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry.

Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job - it's purpose.

Scope of Work

1. Quality Program Oversight & Auditing

• Audit the GC's QA/QC Plan: Review and approve the contractor's Quality Management Plan. Ensure they have the staff and processes to manage a hyperscale-level scope.
• Surveillance & Spot Checks: Perform independent field walks and "pothole" inspections to verify that the GC's reporting matches the physical reality on-site.
• BIM & VDC Alignment: Ensure that field installations match the coordinated 3D models and that "clash-free" designs are maintained during high-density MEP installs.

2. Technical System Validation (Civil, Structural, MEP)

• Electrical Infrastructure: Oversee the quality of Medium Voltage (MV) and Low Voltage (LV) systems, UPS plants, and backup generators.
• Mechanical/Cooling: Validate the integrity of chilled water loops, CRAH/CRAC units, and massive air-handling systems.
• Envelope & Shell: Ensure the "white space" is airtight and meets specific humidity and particulate requirements.

3. Issue Management & Resolution

• Non-Conformance Reports (NCR): Review all NCRs issued by the GC. For major issues, lead the Root Cause Analysis (RCA) to ensure the defect doesn't repeat across the campus.
• Punch List Management: Drive the "Zero-Punch" philosophy, ensuring issues are caught during installation rather than at the end of the project.

4. Commissioning (Cx) Liaison

• Level 1 through Level 5 Testing: Act as the bridge between construction and the Commissioning Agent (CxA). Verify that Level 1 (Factory Acceptance) and Level 2 (Site Acceptance) testing is documented correctly before moving to integrated systems testing (IST).
• Document Control: Ensure all Operations & Maintenance (O&M) manuals, warranties, and as-builts are pristine and ready for the Owner's Operations team.

Required Qualifications

• Experience: 7-10+ years in construction quality management, with at least 3-5 years specifically in Mission Critical or Hyperscale Data Center environments.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or Construction Management.

Certifications

• OSHA 30 (Required).
• CQM-C (USACE Construction Quality Management) or ASQ Certified Quality Manager.
• Certifications in Lean Six Sigma (Green or Black Belt) are highly preferred.
• Software Proficiency: Expert knowledge of Procore, BIM 360/Autodesk Build, Bluebeam, and Commissioning software like Cx Alloy .

Driver's License Requirement:

For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver's license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws.

Communication Skills:

Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.

Physical Requirements and Work Environment

This position operates primarily in an active data center construction environment, encompassing both indoor and outdoor work settings. The role requires the physical ability to perform essential job functions safely and effectively in a dynamic environment that includes ongoing construction activity and evolving site conditions.

The work environment includes areas and temporary structures owned, leased, or controlled by third parties over which Overwatch may have limited or no control. Because the project…