Process Engineer

Kforce has a client in San Antonio, TX that is seeking a Process Engineer.

Responsibilities:

* Work closely with operations to perform value stream mapping, conduct time motion study to identify opportunities for work processes improvements, suggest quality and productivity improvement measures to enhance operational efficiency

* Perform lean six sigma review to map current state, capture team utilization and throughput to identify Non-Value Adds (NVA), process gaps and redundancies, hand-offs and perform cost benefit analysis for deploying process improvement initiatives

* Create and periodically review metrics to capture operational performance more efficiently

* Provide guidance to project/program managers on most effective, efficient use of resources to ensure consistent productivity across teams

* Analyze and interpret complex process data to identify trends, anomalies, and root causes of issues

* Leads and facilitates cross-functional, collaborative teams in business improvement and development initiatives guidelines to optimize the overall efficiency and effectiveness of the process

* Utilizes broad knowledge of customers, products and processes to support business problem analysis and determine the best methodology to resolve defect or issue

* Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization

* Serves as a support resource for team members

* Recommends automated solution where applicable and advises, consults and facilitates the customer to applicable technology

* Uses data and structured thinking to develop and evaluate alternatives to solve complex, non-standard business problems

* Identifies and validates process improvement opportunities using statistical methods
* Applies knowledge of the business and process engineering discipline to optimize business performance

* Working knowledge of Aris & Business Process Management.

* Process mapping experience

* Lean tools and methodology - Eliminating waste, standardizing processes, analyzing cost & benefits, root cause analysis, etc.

* Facilitate process improvement sessions

* Excellent written and verbal communication

* Ability to collaborate effectively with cross-functional teams and management

* Persuasion skills to advocate for change in existing practices

* Working knowledge of lean deployment

* Working knowledge, in-sight and experience of all P&C's current insurance landscape & business processes

* Strong understanding of engineering principles

* Process design & optimization techniques

* Experience in large Enterprise environments and/or Personal Lines Insurance

* Experience with process and task mining