Engineering Manager – Network

Job Description

It's about process, progress, and people.

Does stepping into a leadership role excite you? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality standards excite you? If so, the Engineering Manager
- Network position could be your calling.

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

As an Engineering Manager - Network, you are more than a technical leader - you are a builder of people, systems, and trust. In this role you will lead and grow a team of engineers implementing network infrastructure to meet company needs. Our Engineering Managers have a passion for people as they provide leadership and guidance to their team towards growth and innovation.

You welcome a challenge and strive to contentiously optimize system and program functionality with integrity, caring and excellence in mind.

• Plan, design, and implement network infrastructure to meet the company's current and future needs. This includes LAN, WAN, VPN, and wireless networks
• Monitor network performance, identify issues, and provide timely resolution ensure the network's reliability and efficiency
• Manage and mentor a team of network engineers and technicians while providing guidance, training, and support to ensure high performance and professional development
• Collaborate with external vendors and service providers to ensure optimal service delivery and negotiate contracts and manage relationships with vendors
• Maintain comprehensive documentation of the network architecture, configurations, and processes to ensure that all network changes are properly documented
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

• Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent relevant experience
• Advanced knowledge in independently diagnosing and resolving intricate issues across interconnected programs and systems, ability to develop and implement effective, innovative solutions, typically requiring a minimum of 7+ years of experience
• Demonstrated proficiency in providing technical leadership and guidance to teams, with a focus on mentoring and developing junior engineers
• Advanced-level knowledge in enterprise network engineering disciplines and technologies, including routing and switching (Cisco, Arista, Juniper), network security (firewalls, secure web gateways, and proxy platforms), SD-WAN, wireless networking, network access control, cloud networking, and network automation.
• Extensive experience in managing complex project and solving advanced engineering related issues
• Strong knowledge in designing, analyzing, and optimizing complex systems or products
• Ability to align engineering projects with organizational goals and contribute to strategic planning
• Manage a team of engineers and develop strong teamwork skills
• Excellent level of written and verbal communication skills
• Advanced knowledge in Microsoft Office applications

• Master's degree in a relevant field

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger.