Part -Time Rentals Specialist

Reporting to the Supervisor, Visitor Experiences & Rentals, acts as a liaison between the client, vendors, and museum event staff (security and facilities) during museum rentals while providing outstanding customer service to the clients.

• Act as a liaison between client, vendors, and museum support staff (security and facilities) during museum rentals and provide an outstanding customer service experience to the client.
• Be present for duration of museum rentals to fully facilitate event load-in / load-out policies and procedures and ensure that all vendors /clients are adhering to the terms outlined in their contract.
• Coordinate with McNay Building Attendant to ensure rental spaces are clean and sanitized prior to and following event load-in, as well as coordinate with the head of contracted catering service to guarantee all museum protocol for waste disposal are being followed throughout the entirety of the event.
• Meet semi-monthly and/or as needed with Supervisor, Visitor Experience & Rentals to discuss upcoming rental events. Includes detailed debrief following rental event execution.
• Maintain consistent and current knowledge of all rentals-related systems and procedures (i.e., operations, security, etc.) to ensure vendors, clients, and rental event guests are properly informed and follow guidelines accordingly.
• Represent the McNay by upkeeping professional practices and effective communication with all museum staff, rental clients, vendors, and guests. Demonstrate sound judgement in respectfully and promptly addressing negative feedback, escalating extreme instances to direct supervisor, department head, and/or security in a timely manner.
• Performs other duties as required.

• Ability to multitask and demonstrate attention to detail.
• Professional appearance and demeanor are a must.
• Must have flexible working hours, as evening and weekend duty are required.

• Ability to work independently, as well as to work in a team-based environment.
• Willingness to follow direction and adhere to supervision.
• Must have excellent verbal and written communication skills.

Education:

High School Diploma or equivalent.

Work Experience:

18 months to 2 years of experience in event planning and execution required.

The McNay Art Museum located in San Antonio, Texas, offers an array of career opportunities for passionate individuals who are eager to take part in our mission to engage a diverse community in the discovery and enjoyment of the visual arts. At our core, we strive to be San Antonio’s place of belonging and to offer our community transformational art experiences.

Built in the 1920s by artist and educator Marion Koogler McNay, the Spanish Colonial Revival residence became the site of Texas’ first modern art museum when it opened in 1954. Today, 200,000 visitors a year enjoy works by modern masters including Paul Gauguin, Vincent van Gogh, Edward Hopper, Joan Mitchell, Alice Neel, Georgia O’Keeffe, Pablo Picasso, Jackson Pollock and Pierre-Auguste Renoir.

The 45,000-square-foot Jane & Arthur Stieren Center for Exhibitions, designed by internationally renowned French architect Jean-Paul Viguier, features major exhibitions annually. The 25 acres of beautifully landscaped grounds include sculptures by Willie Cole, Robert Indiana, Luis

A. Jiménez Jr., Alejandro Martín, George Rickey, Joel Shapiro, Kiki Smith, Tom Wesselmann and others..