Distributor Services Representative

Pabst HQ – San Antonio, 711 Broadway St., San Antonio, TX 78215, USA

Nearly two centuries in, Pabst is still rewriting the playbook. We’re the team behind some of America’s most recognizable beer brands – driven by creativity, grit, and a passion for what’s next. We honor our heritage while pushing forward with bold ideas, fresh thinking, and a people-first culture. Because great brands are built by great people.

Distributor Services Representative (DSR) based in San Antonio, TX to help keep our business moving. In the current state, you’ll partner with distributors, breweries, freight providers, and internal teams to ensure orders are processed accurately, shipments stay on track, and exceptional customer service is provided.

As the role evolves, we will begin to integrate AI technology and will need a candidate who is ready to grow with it – building data habits and problem-solving skills that set up a clear path toward deeper root-cause work. If you’re organized, proactive, adaptable, and enjoy solving problems in a fast-paced environment, you’ll fit right in.

• Flexibility: Work that fits your life – with a hybrid schedule, unlimited vacation, 9 sick days, 10 company holidays, and 2 paid volunteer days.
• Great Benefits: Comprehensive healthcare plans, a 401(k) with company match and immediate vesting, paid parental leave, disability coverage, life insurance, and more.
• Great People: A casual, high-energy environment where authenticity is celebrated, curiosity is welcomed, and creativity is supported. It’s a place where you can show up as yourself, take on meaningful challenges, and help build brands people actually care about.

• Manage distributor order collection and ensure orders are submitted accurately and on time.
• Coordinate with breweries and shipping locations to keep product flowing efficiently.
• Partner with Sales by supporting reporting requests and special projects.
• Identify opportunities to improve processes and create a better experience for our distributor partners.
• Become familiar with AI technology to build the data habit – using available data and KPIs to spot recurring issues and trends.
• Help monitor compliance, flagging discrepancies as they surface.

• Bachelor’s degree preferred, or equivalent experience.
• Strong organization and attention to detail with the ability to manage multiple priorities.
• Excellent communication and problem-solving skills.
• Comfort interpreting procedures, contracts, and operational guidelines.
• Curiosity and comfort adopting new tools and AI-assisted workflows.
• Proficiency with Microsoft Office, especially Excel and Word.
• Experience with Microsoft Dynamics AX (or similar ERP systems) is a plus.

Equal Opportunity Employer. This employer is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.