Guest Services Assistant - at Tech Port

Guest Services Assistant - Boeing Center at Tech Port Skip to main content

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- Boeing Center at Tech Port page is loaded## Guest Services Assistant
- Boeing Center at Tech Port Apply locations:
San Antonio, TXtime type:
Part time posted on:
Posted 7 Days Agojob requisition :
R
** Guest Services Assistant
**** POSITION:
** Guest Services Assistant
** DEPARTMENT:
** Event Services  
*
* REPORTS TO:

** Manager of Event Services  
** FLSA STATUS:
** Part-time Hourly, Non-Exempt
** SUMMARY
* * The Guest Services Assistant will be responsible for providing world class customer service and hospitality to all guests. This individual understands that they have the ability to impact each guest's experience and does everything that they can to enhance the experience while abiding by company policies.
** ESSENTIAL DUTIES AND RESPONSIBILITIES
*** Meet and greet all guests, check for valid tickets when necessary.
* Be personal and proactive in providing assistance to all guests with the highest level of customer service and hospitality.
* Assist guests by providing accurate directions to seating sections and key attractions within the Arena
* Establish and maintain cooperative relationships with those contacted in the course of work.
* Receive and quickly act upon requests or complaints from guests; refer serious problems to supervisory staff.
* Retain an extensive knowledge of Boeing Center at Tech Port layout, seating sections, key venue attractions, key venue personnel identity, and emergency activity procedures.
* Enforce stadium and league rules, regulations, and policies.
* Provide immediate assistance to and emergency notification of guests in the event of an accident or injury.
* In the event of an emergency, assist in evacuating arena, while maintaining a calm, professional demeanor.
* Monitor…