Spurs & Franchise - Ticket Operations Coordinator

Spurs & Franchise - Ticket Operations Coordinator Job  Description

Posted Tuesday, August 25, 2026 at 5:00 AM

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.

To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.

We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values
- Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.

Spurs & Franchise Ticket Operations Coordinator

Job Summary

The Spurs & Franchise Ticket Operations Coordinator supports the day-to-day ticket operations across the San Antonio Spurs, Austin Spurs, and San Antonio FC. This position serves as the primary ticket office coordinator for San Antonio FC, overseeing day-to-day ticket office operations, ticketing system administration, event builds, inventory management, order processing, payment processing, and operational execution while supporting the San Antonio Spurs, Austin Spurs, and other Spurs Sports & Entertainment events as needed.

As a member of the San Antonio FC Sales Leadership Team, this position works closely with Membership Services, the Sales Team, Marketing, and Facilities to support ticketing initiatives, enhance operational efficiency, and contribute to the club's ticket sales and membership objectives. The coordinator also partners with the Spurs Corporate Sales and Retention Team to support premium and suite ticket operations and provides operational support for the San Antonio Spurs, Austin Spurs, and other Spurs Sports & Entertainment events as needed.

The ideal candidate is a highly organized, detail-oriented, and collaborative professional with a passion for customer service, operational excellence, and delivering accurate, efficient ticket operations in a fast-paced live event environment.

Supervisory Responsibilities: None

• Bachelor's degree in Sports Management, Business Administration, or a related field preferred.
• Minimum of one (1) year of experience in ticket operations, sports and entertainment, or a related field.
• Experience supporting live event ticket office operations preferred.
• Experience using Ticketmaster Host, Archtics, TM1, or similar ticketing systems preferred.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Strong organizational, communication, and customer service skills with exceptional attention to detail.
• Ability to manage multiple priorities and work effectively in a fast-paced, event-driven environment.
• Ability to professionally handle sensitive and confidential information.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required by event schedules.

Duties/Responsibilities (Essential Duties are noted with an (E) at the end of the duty)

• Lead the day-to-day ticket operations for San Antonio FC, including ticketing system administration, event builds, inventory management, order processing, payment processing, and operational readiness while working closely with Membership Services, the Sales team, Marketing, and Facilities to support ticketing initiatives and event execution. (E)
• Support the day-to-day ticket operations for the San Antonio Spurs and Austin Spurs by assisting with ticketing system administration, event builds,…