Mortgage Loan Officer ; San Antonio Region

Overview

Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture:
Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team!

This is a job family. There are three levels to this position.

• Responsible for the interviewing and qualifying of members for mortgage products.
• Assists the Loan Department with required technical expertise with regard to mortgage products.
• Conducts face to face and over the phone interviews to assist both members/realtors with mortgage applications.
• Ensures all necessary documents are completed according to the guidelines of a specified product and orders necessary documents to include appraisals, surveys and insurance.
• Reviews and submits loan requests with recommendations for manual underwriting and screens all referrals.
• Sends Adverse Action Notice as required by federal law to members who do not meet loan program guidelines.
• Maintains contact with members and realtors throughout the loan process and returns all calls within a timely response.
• Coordinates closing dates with members, title companies and agents.
• Basic knowledge of Mortgage Loan Servicing to include participation during escrow analysis.
• Performs notary services.
• Maintains a clean pipeline.
• Reviews loanquoter/web applications and submits for approval.
• Interacts with investors to provide members with niche products and government loans.
• Attends various schools, seminars and workshops to maintain adequate knowledge of ongoing changes in the industry.
• Assist business development officer with home buying seminars and helps to establish good business relationships with the realtor’s by participating in mortgage associations and helping with realtor seminars, open house and presentations.
• Assists in training MSSO’s from designated branches on a quarterly basis.
• Cross-sells other GECU products as well as services offered by MFS.
• Maintain and understand compliance to ensure that work complies with GECU’s established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
• Other duties as may be assigned or required in connection with the general operation of the credit union.
• Level II
• Level III

CRITICAL KNOWLEDGE, SKILL AND EDUCATIONAL REQUIREMENTS

• Must be able to maintain up to 80 loans closed per year or up to $12,000,000 in loan volume consistently for at least a period of 12 months.
• Required to meet all State and National licensing minimum standards; must meet required minimal education requirements for initial licensing and continued annual education; must pass national criminal history background check.
• Complete and comprehensive knowledge of Texas and New Mexico Real Estate Law.
• Complete and comprehensive knowledge of Title Insurance Law.
• Extensive knowledge of Regulations governing real estate regulations; C, Z, and Fair Debt Collection Practices Act.
• In depth knowledge of Down Payment Assisted Programs.
• Comprehensive, in-depth knowledge of real estate loan policies, mortgage loan documentation, mortgage loan forms, contracts and interest rates.
• Comprehensive knowledge of conventional and government underwriting guidelines.
• Comprehensive knowledge of loan origination software.
• Good communication skills, both written and oral.
• Good sales and marketing skills.
• Good clerical skills, typing, 10-key, working knowledge of PC and business calculator.
• High School diploma and additional post-secondary technical course work or equivalent with three years similar or related experience.
• Requires sitting the majority of the day, lifting up to 10 pounds frequently, lifting up to 20 pounds, bending, squatting, climbing, twisting and reaching above and below shoulder level occasionally

PRIMARY RESPONSIBILITY
Providing quality service is the primary responsibility of this position. Quality service means treating members and coworkers with respect and courtesy at all levels whether in person or by telephone as outlined in the Employee Handbook.

Hours of Availability:
Monday
- Sunday: 9:00 a.m.

- 6:00 p.m. Rotating schedule during these hours to meet membership and department needs. After hours flexibility for offsite mortgage events.

This application is valid for 12 months. After that date, unless otherwise notified, please understand that your status as an applicant will end. You may re-apply for employment in the future by completing a new application. All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from going to the Junk Mail/Spam folder.