Loan Officer Associate

Loan Officer Associate

The Loan Officer Associate assists Loan Officers while developing the skills and knowledge required to become a Loan Officer. The role includes online and classroom education, operational training, and hands‑on experience assisting Loan Officers and Division Managers.

• Participate in formal training programs covering lending, loan types, credit assessment, and the loan approval process.
• Train with the manager on mortgage rate sheets to accurately price and lock loans.
• Review daily, weekly, and monthly reports to understand the overall mortgage process from application to closing.
• Complete mortgage licensing tests and obtain any required state licenses.
• Maintain up‑to‑date knowledge of RESPA through continuing education courses.
• Update loan applications with missing data and maintain notes in the Loan Origination System.
• Support lender and realtor functions to develop and maintain relationships and assist with local marketing campaigns.
• Provide borrower support through phone, email, or chat, acting as the primary contact between borrowers and Loan Officers.
• Assist processors and closers in procuring loan documents from borrowers and other entities.
• Collaborate with internal associates via phone, email, or chat and provide prompt responses.
• Work a flexible schedule, including weekends and evenings as needed.

• High school diploma or equivalent; BA or BS preferred.
• Mortgage or banking experience (preferred).
• Experience articulating product or service features, benefits, and value.
• Genuine passion for exceeding customer satisfaction.
• Exceptional organizational abilities, keen attention to detail, and ability to manage multiple priorities.
• Proficient in Microsoft Office Suite.
• Valid driver’s license and reliable transportation.

• Health insurance plans (Medical, Dental, Vision).
• 401(k) retirement plan with a 1:1 company match up to 5%.
• Paid Parental Leave and an Associate Assistance Plan.
• Education Assistance Program.
• Up to $30,000 adoption assistance.
• Up to three weeks vacation annually plus holiday, sick leave, and personal days.
• New‑hire referral bonus program.
• Home purchase discounts.
• Everyone’s Included day.

Lennar is an equal‑opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.