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Member Services Representative

Job in San Antonio, Bexar County, Texas, 78201, USA
Listing for: Ultimate Staffing
Full Time position
Listed on 2026-08-05
Job specializations:
  • Finance & Banking
    Bank Customer Service
  • Customer Service/HelpDesk
    Bank Customer Service
Job Description & How to Apply Below
Ultimate Staffing -  - Responsibilities:
Deliver positive in-person and phone experiences; handle routine and complex transactions including deposits, transfers, payments, debit cards, and account maintenance while building lasting relationships.;
Open and expand accounts; promote digital tools; conduct proactive outreach and follow-ups.;
Assist with consumer loan inquiries and applications; process loan payments, payoffs, lien releases, and related documentation.;
Maintain accurate records for account openings and service requests; process updates such as ACH, overdraft protection, and account changes in compliance with procedures.;
Maintain branch materials, support cross-training and projects, and collaborate with teams to ensure seamless service.
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