Financial Aid Advisor
Listed on 2026-09-23
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Finance & Banking
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Customer Service/HelpDesk
If you are a TRS or ORP retiree please contact Employment at employment for clarification on eligibility of this position.
The Financial Aid Advisor position provides outstanding financial aid advising and customer service via telephone, e-mail,virtual, and in person to students and families regarding financial aid application, eligibility, awards, processes, guidelines, and technical regulations. This position is responsible for assisting with major financial aid processes and will be assigned to support specific financial aid programs.
The successful incumbent will have excellent customer service and interpersonal skills, exercising strong organizational and time-management skills with exceptional attention to detail. Essential for this role is the adeptness towork independently, be personable, respectful, as well as part of acollaborative team. SFA advisors play a critical role in the success and engagement of students and assist with recruitment efforts and outreach,student retention, and providing access to Alamo Colleges.
Ability to learn anduse moderately complex manual and computerized student information systems (Banner) to manage and update student records
Posting closes on: 9/25/2026 at 6:00pm CST
The date after which applications are not guaranteed review is September 5, 2026.
Hourly or Salaried: Salary
Number of opening: 4
Benefits Eligible: Yes
Outside working hours if other than M-F 8:00 a.m. to 5:00 p.m.: Able to work at any of the five Alamo Colleges or at the District Office location and work until 7:00 PM when needed and some Saturdays from 9:00 AM
-1:00 PM.
Develops financial aid programs and processes that provide a service to students and/or other internal college or district customers.
- Bachelor’s degree or a combination of relevant experience, education and training that equates to the required degree.
- Two years of professional work experience as a Financial Aid Advisor or related
experience.
Education and Experience:
- Three years of professional work experience as a Financial Aid Advisor or related experience.
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