Intake Supervisor RN - Weekend

Overview

Intake Supervisor RN - Weekend with 7k Bonus. The Intake Supervisor is responsible for managing all aspects of the patient intake process, including managing the intake team, establishing and maintaining positive relationships with customers and referral sources, and responding to customer requests and concerns. The Intake Supervisor facilitates the delivery of high-quality, safe and effective care when assessing the needs of patients and ensuring the safety and well-being of each patient;

assists in and oversees the operation of the Intake department according to the legal guidelines of mental health care in the State of Texas. Supervises intake activities according to the hospital's goals and philosophy and supports intake staff in interpretation and implementation of policies, procedures and intake standards of care.

• Establishes and maintains effective working relationships with physicians and health professional affiliates, patient facilities, nursing and intake staff. Collaborate with interdisciplinary professionals to determine and provide the best possible care for patients
• Participates in activities which enhance professional growth and development
• Performs audits and communicates findings and recommendations verbally and via reports as required
• Participates in on-call supervisorial rotation as scheduled
• Serves as the Intake Clinical Administrator, ensuring the overall flow of the Intake Department including documentation, timelines, processes and procedures meets requirements (e.g., EMTALA logs, MOT process, waiting times, MSEs)
• Trains and educates staff on PASP, regulatory, interdepartmental and hospital updates, policies, processes and procedural changes
• Manages scheduling issues, timekeeping concerns, incident/accident reporting or employee issues on assigned shift
• Ensures, by self or through subordinates, that intake calls are documented and processed in accordance with Intake policies
• In-house assessments are completed with treatment referral recommendations documented; use approved admission criteria and determine the level of care with the least restrictive option; plan for episode of care initiated at admission to all levels of care
• Administrative approval is obtained for all admissions; admission paperwork is completed in accordance with hospital policy
• Follow-up calls are made to patients who miss appointments; pre-certification is obtained in accordance with insurance requirements
• Safety problems are identified and corrective actions taken; assist administration, physician, and clinical staff in the assessment of pending admits
• Plans, coordinates, and evaluates direct and indirect facility assessments and client admissions
• Upholds the Organization's ethics and customer service standards

• Establishes and maintains effective working relationships with physicians and health professional affiliates, patient facilities, nursing and intake staff. Collaborate with interdisciplinary professionals to determine and provide the best possible care for patients
• Participates in activities which enhance professional growth and development
• Performs audits and communicates findings and recommendations verbally and via reports as required
• Participates in on-call supervisorial rotation as scheduled
• Serves as the Intake Clinical Administrator, ensuring the overall flow of the Intake Department including documentation, timelines, processes and procedures are met
• Trains and educates staff on PASP, regulatory, interdepartmental and hospital updates, policies, processes and procedural changes
• Manages scheduling issues, timekeeping concerns, incident/accident reporting or employee issues on assigned shift
• Ensures intake calls are documented and processed in accordance with Intake policies
• In-house assessments are completed with treatment referral recommendations documented; determine level of care and plan of care; admission supports the least restrictive option
• Administrative approval for admissions; admission paperwork completed per hospital policy
• Follow-up calls for no-shows; pre-certification per insurance requirements
• Safety issues identified and corrective actions taken;…