Hospital - Admission Scheduler

Overview

The Hospital - Admission Scheduler is responsible for scheduling procedures for all departments within the hospital.

• Provides telephonic support to the hospital; schedules appointments for Inpatient patients, maintains hospital schedule/template, and enters referrals/authorizations.
• Verifies and/or creates all registration and insurance information for established or new patients at each point of patient contact, updating when necessary.
• Streamlines the message management process by documenting requests in the system; gathers all information appropriately and prioritizes messages based on urgency.
• Assists hospital staff with any questions or concerns; attempts to resolve all issues or concerns.
• Provide backup support/coverage to the front desk when necessary.
• Performs all other duties as assigned.

• Understanding of healthcare insurance plans, coverage, and terminology.
• Knowledge of patient registration and scheduling system.
• Ability to multitask and prioritize workload in a demanding environment.
• High level of attention to detail in documentation and reporting.
• Ability to work collaboratively in a team environment.
• Proficient typing and keyboarding skills;
  Advanced Knowledge of Microsoft Office Suite.
• Bilingual preferred, but not required.

• High School diploma or GED required.

• Three (3) years of related experience is required.