Strategic Account Manager

Updated: March 3, 2026

Location: San Antonio, TX, United States

You know how to clear the way, attend to complex situations, and serve as a trusted liaison.

We are seeking a Strategic Business Director (SBD) to support the launch of a cardiovascular product in the critical care space. In this highly strategic, field-based role, you will engage key stakeholders across complex hospital systems, academic institutions, integrated delivery networks (IDNs), and GPOs to drive product adoption and market access. Reporting to the Syneos Health Area Business Director, you will serve as a critical liaison with priority regional accounts and help shape execution within institutional channels.

• Drive business development and product adoption within key academic institutions, IDNs, and GPOs by targeting appropriate prescribers, influencers, and decision makers.
• Build and maintain detailed account profiles, including protocol processes, pull through targets, and key influencers.
• Evaluate unique needs of complex institutional customers and collaborate cross functionally (Managed Markets, Trade, Value Access, Contracting, Medical, HEOR, Marketing).
• Engage pharmacy directors, medical directors, P&T committees, contracting managers, service line directors, and clinical staff to support adoption.
• Work collaboratively with Account Managers, Area Sales Directors, MSLs, and other colleagues.
• Partner with National Account Managers and Managed Markets leadership to communicate contracts, pricing, and other HEOR financial interactions.
• 10+ years pharmaceutical/biotech experience
• 7+ years working with large academic health systems, IDNs, and/or GPOs, ideally in Critical Care or Cardiology
• Strong knowledge of Managed Care coverage and product reimbursement
• Experience collaborating across marketing, medical, field teams, and market access functions
• Understanding of EMR systems, CPOE, and order set development
• Ability to travel more than 50%
• Cardiology and/or startup pharma experience preferred

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at:
Email: [email​protected] One of our staff members will work with you to provide alternate means to submit your application.