Patient Care Coordinator
Listed on 2026-09-23
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Healthcare
Healthcare Administration
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
Work Schedule: There is an on-call rotation every 4-5 weeks, which runs Monday through Sunday and may include some holidays. The regular schedule is an 8-hour shift, Monday through Friday, between 8:00 AM and 6:00 PM.
Location:19500 W IH-10, San Antonio, TX 78257
Primary Responsibilities:- Daily scheduling of all physician orders, new referrals, and schedules with appropriate field clinicians
- Reports new or pertinent patient information to field clinicians
- Schedules per physician order all visits/tasks specific to each patient from the beginning to conclusion of directed patient care: supervisory visits, re-certification visits, discharge visits, transfers, and post-hospital visits and ensures accuracy
- Updates clinician schedules frequently to remain in compliance with current physician orders
- Communicates all new physician orders and new referrals with contract therapy staff
- Responsible for checking email, Tiger Connect, team messaging system and voicemail to respond to time-sensitive messages from customers, leadership, lower-level management
- Prepares clinicians schedules and assign clinicians to patients based on the frequency and expected duration of prescribed treatments and therapies per physician order
- Demonstrates exceptional customer service to all patients, clinicians, and family members
- Participates with on-call rotation for home health approximately one week per month to include shared holiday coverage
- Perform general clerical duties in support of patient services. These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming referral information for accuracy
Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
- High School Diploma / GED
- 1+ years of experience performing administrative duties in a medical setting or home health setting
- 1+ years of experience in a position that requires multitasking in a fast-paced environment
- 1+ years of scheduling experience
- Intermediate level of proficiency in Microsoft Office products
- Ability to occasionally work on call during weekends
- Experience & familiarity with medical terminology
- Prior home health experience
- Attention to detail
- Strong communication skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life.…
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