Food & Beverage Manager; Spurs Club

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white‑label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world‑class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

Sounds like a winning formula for you. Join us!

We believe that exceptional venue experiences should extend beyond game day and show time. From five‑star feasts and craft cocktails to local eats and sizzling chef‑inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in‑house bakeries, and a warm welcome at every turn.

The Food and Beverage Manager for the Affinity Club is based out of The Rock at La Cantera in San Antonio, TX and reports to the Director of the Affinity Club. The role oversees the day‑to‑day operations of the Spurs Club and is the liaison between the FOH and BOH staff.

• Oversee the flow of guests within the club by managing the reservations system and host team.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seats.
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed.
• Oversee day to day operations including staff assignments, side‑work supervision, inventory management and closing procedures including cash handling and POS reporting.
• Conduct pre‑shift meetings to inform staff about daily specials, VIP guests and reservations for that day.
• Inspect dining and serving areas to ensure cleanliness and proper setup!
• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
• Work with Concierge and the Membership Manager to ensure all Special Occasion arrangements are delivered with ease (eg. Birthdays, Anniversaries, Honeymoons, etc.)
• Order or requisition supplies and equipment for tables and serving stations.
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
• Maintain positive client relations and anticipate guest needs and ensure guest service in accordance with Legends standards; investigate food quality and service complaints.
• Pro‑actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary, respond to complaints in an expeditious manner.
• Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Supervise general cleaning tasks using standard products as assigned to adhere to health standards.
  Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Other duties as assigned.
• Excellent customer service
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the…