Guest Service Supervisor - Drury Plaza Hotel San Antonio Riverwalk
Job in
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-02-25
Listing for:
Drury Hotels
Full Time
position Listed on 2026-02-25
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Supervise and support the daily operations of the front desk, ensuring efficiency and guest satisfaction.;
Lead, train, and motivate front desk staff to deliver excellent service and adhere to hotel policies and procedures.;
Handle guest inquiries, complaints, and feedback with professionalism and care, ensuring swift and effective resolutions.;
Assist with scheduling, monitoring performance, and providing constructive feedback to team members.;
Maintain accurate guest information, including reservations, check-ins, and check-outs, utilizing the hotel's property management system.
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