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Front Desk Agent Inn Riverwalk - San Antonio, TX
Job in
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-07-13
Listing for:
IHG Hotels
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
IHG Hotels - 217 N Saint Marys Street - Responsibilities:
Greet guests and provide a warm welcome to start their stay;
Acknowledge IHG Rewards Club members and returning guests;
Take and manage guest bookings, including upselling opportunities;
Handle cash and credit transactions;
Check guests in and out, including collecting IDs and issuing room keys;
Record guest preferences and respond to requests and concerns;
Serve as a trusted contact for guests and escalate issues to management as needed;
Follow safety procedures and report incidents;
Maintain professional appearance and represent the brand authentically
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