Bell Attendant

Job Title: Bell Attendant

Reports to: Front Office Manager

Department: Front Office

Do you have the J Quality?

Learn more about what makes Meyer Jabara Hotels different:

We are looking for a personable Bell Attendant to join our team. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. You'll be the face of Thompson San Antonio as Bell Attendant.

Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.

This function is a full‑time role with expectations for flexible shift coverage from 7am‑3:30pm and 3:30pm‑11:00pm including weekends and holidays. This role is eligible to earn incentives.

• Greet guests upon arrival at hotel driveway and assist guests with carrying luggage during arrival and departure.
• Safely and promptly deliver luggage to and pick up luggage from guest rooms.
• Tag and place guest luggage in storage at guest request.
• Retrieve luggage for guests from storage. Explain and promote hotel facilities, outlets, guest room features and services to guest and provide information to guest regarding local attractions and activities.
• Run errands for guests and deliver items to guest rooms as needed.
• Attend to any special requests from guests in a timely fashion.
• Inform management of major problems, complaints, disturbances or dissatisfied guests.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Maintain a courteous and professional demeanor at all times.

• A true desire to satisfy the needs of others in a fast‑paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Candidate must have flexible availability including weekends and holidays.
• Must be able to stand on feet for long periods of time, and be able to lift, push, and carry moderate amounts of weight on a consistent basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.