Bartender

JOB SUMMARY

We are looking for a friendly, professional Bartender to join our hotel’s Food and Beverage team. In this role, you will serve guests at the bar and lounge areas, craft high-quality drinks, and create a welcoming atmosphere that enhances the overall guest experience. The ideal candidate has excellent customer service skills, attention to detail, and a passion for hospitality.

• Operational Responsibilities
• Previously bartending experience, preferably in a hotel or upscale environment.
• Strong mixology skills and familiarity with a wide range of cocktails and beverages.
• Excellent interpersonal and communication skills.
• Well-groomed, professional appearance and demeanor.
• Ability to work flexible hours, including evenings, weekends, and holidays
• Certification of completion in TABC and Food Handler
• Contribute positively to the team within the department
• Prepare for any and all guest request
• Comply with Valencia Hotel Collection (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
• Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates)
• Complete other duties as assigned by Supervisor
• Prepares all beverage mixers to recipe beverages to guests
• Promotes and up-sells liquor and food
• Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, appropriate glassware, and garnishe
• Follows guidelines established with regards to age identification for suspected minors and when dealing with an intoxicated customer
• Must be familiar with cash handling procedures to include proper discounting, TABITsystem, bank procedures and tip policies
• Keep work areas clean and organized
• Be extremely courteous to all customers and fellow employees
• Maintain hotel equipment in proper working conditions
• Effective multitasking skills
• Guest Services
  • Maintain knowledge of hotel services and amenities to assist guests with inquiries.
  • Provide personalized service by engaging with guests, learning their preferences, and making recommendations.
  • Greet guests promptly, take accurate orders, and ensure timely delivery of food and beverages.
  • Always maintain a professional and welcoming demeanor to enhance the guest experience.
  • Ensure bar seating tables are clean, properly set, and ready for service at all times.
• Team Support and Training
  • Attend in monthly Food and Beverage Meetings.
  • Participate in ongoing training to stay updated on menu items, service standards, and company policies.
• Communication and Reporting
• Collaborate with other hotel departments to ensure seamless guest service.
• Report any incidents, accidents, or unsafe conditions immediately to management.
• Safety & Compliance
  • Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
  • Wear required non-slip footwear to prevent slips and falls.
  • Comply with local and state laws regarding alcohol service, including verifying guest identification when necessary.

• Warmly welcoming and creating a refined, inviting bar atmosphere
• Display courteous behavior with guests and team members
• Following all opening, shift, and closing procedures
• Maintain a polish and well-organized work areas
• Perform any additional duties assigned by the supervisor
• Must be familiar with cash handling procedures to include proper discounting, Tabit system, bank procedures and tip policies
• Assist in the bar setup and breakdown during opening and closing shifts.
• Must be able to complete a checklist every shift.
• Weekly rehearsals to upkeep standards will be administered and utilized.

• Sitting: Not applicable
• Standing/Walking: Must be able to stand and walk for extended periods of time throughout the shift.
• Lifting/Carrying: Ability to lift and carry trays, glassware, and supplies (up to 50 lbs if applicable)
• Other
  
  Physical Requirements:
  
  Frequent bending, reaching, and light lifting required.

• Interior: Operate the bar located inside the hotel.

Exterior:
Comfortable working outdoors if needed.

• Communicate effectively with others
• Works productively with a team
• Effective multitasking skills
• Composure and patience under pressure
• Bartending experience preferred
• High school or equivalent education required.
• TABC and Food Handler’s certificates

• Strong verbal and written communication skills
• Handling difficult customers or complaints with professionalism.
• Multitasking effectively in a…