Human Resources Coordinator

About Us

Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our comprehensive health insurance and employer-matching 401k plans, our associates enjoy a variety of on-site perks, including complimentary meals, free bus passes, and significantly discounted downtown parking. At the heart of our success is our Loves Culture, where we celebrate and recognize the many qualities our team members bring to our work environment.

We believe in fostering a supportive and inclusive atmosphere where every associate feels valued and appreciated. As a member of the Westin Riverwalk family, you'll also benefit from the Marriott Room Rate Discount program, which offers exclusive room rate discounts at thousands of hotels worldwide, many of which include a 20% discount on food and beverages. Ready to be a part of something special?

Come join our team and experience the best of what San Antonio has to offer!

We value U.S. military experience and invite all qualified military candidates to apply.

Hover at HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

Conduct day to day operation of the Human Resources department which includes greeting internal and external guests to the Human Resources department, administering company benefits programs, conducting enrollments, answering questions and troubleshooting problems. This position is actively a part of the hotel’s payroll process.

• Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner.

• Assist in the recruiting, screening, and interviewing for all management and non-management hotel positions. Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates. Schedule interviews and process related paperwork.

• Create and update Human Resources bulletin boards and other posting locations as needed.

• Distribute paychecks as needed.

• Maintain accurate and updated department and associate files.

• Explain elements of various benefits to associates as required and assist with enrollment and claims processing.

• Assist with associate relations events and recognition, as needed, e.g., Associate of the Month program, Associate Anniversary Awards program, etc.

• Process benefits enrollments and other functions electronically, as required.

• Monitor and update job requisitions as required. Communicate hotel job openings internally and externally via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc., pursuant to Company policy.

• Coordinate all other pre-selection activities, including drug testing, reference checks, etc., to ensure compliance with all Company policies and procedures.

• Process all transfer requests in the required time frame.

• Respond to all interviewed applicants via telephone or letter within the required time frame.

• Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in the hotel annual affirmative action plan (AAP).

• Control the administration of wages and benefits to ensure the accurate and equitable application of the same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.

• Prepare correspondence and memos as needed.

• Maintain applicant flow log/data.

• Ensure all new hires and existing associates possess proper employment eligibility verifications.

• Comply with attendance rules and be available to work on a regular basis.

• Transmit the hotel’s payroll.

• Perform any other job-related duties as assigned.

• Hotel experience preferred.

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long‑range planning.

• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

• Able to set priorities, plan, organize, and delegate.

• Written communication skills to be concise, well organized, complete, and clear.

• Ability to work effectively under time constraints and deadlines.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors,…