Operation Specialist

JOB SUMMARY

The Employee Operation Specialist supports the day-to-day operations of Human Resources and serves as a trusted resource to employees, hiring managers, and ministry leaders. This position focuses on recruiting support, onboarding, employee separations, personnel and payroll changes, and employee records administration.

The ideal candidate is highly organized, detail-oriented, service-minded, discreet, and able to manage multiple priorities in a fast-paced ministry environment. This role may be cross-trained in other areas of HR and provide additional support as organizational needs arise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinate recruiting activities and maintain timely communication with candidates and hiring managers.

• Conduct initial candidate prescreening and coordinate interview scheduling.

• Assist hiring managers with interview preparation and participate in interviews as appropriate.

• Support a consistent, professional, and positive candidate experience.

• Coordinate timely and organized onboarding for new employees.

• Partner with HR, payroll, IT, facilities, and ministry leaders to ensure employees are prepared for their first day.

• Coordinate required employment documentation, background checks, certifications, and other pre-employment requirements.

• Serve as a welcoming, professional, and knowledgeable HR point of contact for new employees.

• Identify opportunities to improve and streamline the onboarding experience.

• Coordinate employee termination and separation processes with HR leadership and appropriate ministry or department leaders according to the appropriate HR regulations.

• Coordinate with payroll and other departments regarding final pay, benefits, access, records, and other separation-related matters.

• Review submitted personnel changes for completeness and accuracy.

• Track changes including promotions, transfers, compensation adjustments, department changes, supervisor changes, and status changes.

• Partner with managers, HR, and payroll to resolve discrepancies or missing information.

• Protect confidentiality and security

• Assist with periodic file audits and ensure HR records remain complete and accurate.

• Maintain accurate employee information in the HRIS and other applicable systems.

• Provide support in other areas of HR based on organizational needs and priorities.

• Confidentiality & Integrity:
  Handles sensitive information with discretion, sound judgment, and professionalism.

• Organization & Follow-Through:
  Keeps processes, documentation, and deadlines on track.

• Communication:
  Communicates clearly, professionally, and proactively.

• Service Orientation:
  Provides a helpful, respectful, and people-centered HR experience.

• Attention to Detail:
  Maintains accurate records and identifies discrepancies.

• Collaboration:
  
  Builds effective working relationships across HR, ministry, and operational teams.

• Problem Solving:
  Identifies practical solutions and appropriately escalates complex issues.

• Adaptability:
  Responds effectively to changing priorities and organizational needs.

• Mission Alignment:
  Demonstrates a commitment to supporting the mission, values, and ministry of the church.

This is a full-time position. Days and hours of operation are scheduled Monday – Thursday, 10 hour shifts, with occasional evenings and weekends as job duties demand.

• Ability to sit and work at a computer for extended periods of time.

• Ability to communicate effectively in person, by phone, and through electronic communication.

• Ability to regularly use a computer, keyboard, mouse, telephone, and other standard office equipment.

• Ability to move throughout office…