Leave & Time Off Specialist

QC Servion is the centralized hub for human resources, change management, program management, sales & marketing, safety, administration, legal, and accounting services across the QC Ecosystem.

We provide comprehensive operational support that empowers our companies to focus on growth, innovation, and excellence, while ensuring employees thrive in safe, engaging, and well-managed environments.

The entities in our ecosystem include DLB Associates, Galtra Solutions, AI2IO, Fluid2

Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. Collectively, we deliver services across the data center industry.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Leave & Time Off Specialist

Remote - work virtually from anywhere in the United States

The Leave & Time Off Specialist is responsible for the end-to-end administration of employee leave, workplace accommodation, and time off programs for a geographically dispersed workforce across the United States. This role serves as the primary subject matter resource for employees and managers navigating leave and accommodation requests and ensures each case is managed accurately, timely, consistently, and with appropriate sensitivity.

The Specialist independently manages complex leave and accommodation cases involving federal, state, and local requirements; coordinates with employees, managers, HR, Payroll, Benefits, and other stakeholders; and maintains accurate documentation throughout the employee leave lifecycle.

This position requires strong judgment, attention to detail, confidentiality, and the ability to evaluate overlapping leave and accommodation requirements in a multi-state environmen.t

The Leave & Time Off Specialist receives limited direction on day-to-day work and general instruction on new projects, tasks or assignments. Will execute and assist team leadership on projects, tasks or assignments of complex scope. Will work independently or under limited supervision.

The Specialist will communicate and operate in line with organizational goals and values, as well as departmental objectives.

• Independently administer employee leaves from initial request through return to work, including FMLA, state and local family and medical leave, company-sponsored leaves, parental leave, military leave, bereavement, personal/unpaid leave, and other applicable leave programs.
• Evaluate leave eligibility and determine applicable federal, state, local, and company leave protections. Manage required notices, certifications, documentation, deadlines, extensions, recertifications, return-to-work requirements, and case closure.
• Identify and appropriately administer situations involving concurrent or overlapping leave entitlements. Maintain regular, clear communication with employees and managers throughout the leave process.
• Coordinate leave status, pay implications, benefits continuation, timekeeping, and return-to-work requirements with Payroll, Benefits, HR, and managers.
• Monitor active leaves and proactively follow up on approaching exhaustion dates, missing documentation, expected returns, and other required actions.

• Administer employee accommodation requests and facilitate the interactive process in partnership with HR leadership and Employee Relations as appropriate.
• Recognize when an employee communication or situation may trigger the need to evaluate reasonable accommodation, even when a formal request has not been submitted.
• Obtain and evaluate appropriate supporting documentation while maintaining required confidentiality.
• Partner with employees and managers to understand job requirements, functional limitations, essential functions, and potential accommodation.
• Research potential accommodation solutions and coordinate implementation of approved accommodations. Maintain accurate accommodation documentation and conduct follow-up reviews where appropriate.
• Escalate complex, high-risk, or potentially adverse accommodation decisions to HR leadership and/or Legal.

• Serve as the subject matter resource for PTO, sick leave, and other company time off programs.
• Administer and monitor state and local paid sick and other statutory time off requirements.
• Research and evaluate time off requirements when employees begin working in new jurisdictions.
• Partner with the HRIS Administrator to ensure time off…