IT Help Desk Analyst : User Support & Troubleshooting
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-02-16
Listing for:
ReefPoint Group
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A technology support company based in San Antonio, Texas, is looking for an experienced support technician to serve as the first point of contact for employees needing assistance with technical issues. The ideal candidate will have at least four years of help desk experience, a strong knowledge of Windows operating systems and Microsoft 365, and exceptional customer service skills. Responsibilities include troubleshooting hardware and software issues, managing support requests, and providing training to users.
This role requires US citizenship due to security clearance requirements.
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