Customer Services Professional

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Customer Services Professional 1

San Antonio, TX

The Experienced Professional applies in-depth knowledge of the organization's service offerings, related products, and application domains to support business operations and drive strategic initiatives. This role collaborates closely with management and stakeholders, contributes technical expertise to acquisition and project activities, and ensures compliance with internal processes, industry standards, and regulatory requirements.

• Apply professional technical, business, or scientific expertise to solve non-routine and complex problems.
• Contribute to projects, process improvements, and the development of guidelines, methods, tools, or business processes.
• Analyze, develop, test, and implement processes, technologies, or systems within the area of expertise.
• Support critical projects and strategic innovations related to service offerings or portfolios.
• Provide functional guidance and integrate work with operational or semi-professional team members.
• Work independently in a self-managed, target-oriented manner to achieve short- to medium-term milestones.
• Collaborate effectively with management and cross-functional teams to deliver measurable results.

This role requires the application of professional-level methods, tools, and principles across varied and evolving situations, contributing directly to team performance and business outcomes.

• Experience: 2+ years of relevant professional experience or Master's degree entry level.
• Knowledge:
  • Solid knowledge in a technical field or business method with a strong theoretical foundation.
  • Developing business acumen and understanding of value contribution.
• Skills:
  • Ability to improve processes, business methods, or technical components.
  • Strong analytical, problem-solving, and collaboration skills.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.