Engineer II - Endpoint

Job Description

Do others often ask you for technology advice and assistance? Are you always looking for innovative ways to help people? Do you enjoy collaborating with numerous lines of business? If so, being an Engineer II – Endpoint at Frost could be the job for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity‑driven team, you’ll become part of Frost’s over 150‑year legacy of providing unparalleled banking services.

As an Engineer II – Endpoint at Frost, you are our desktop expert! In this role, you will be responsible for the delivery and support of desktop services used by Frost end users. You’ll use your strong problem‑solving skills to ensure production deployments are performing optimally and meet our high standards. More than that, this role is about finding solutions and doing it with integrity, caring and excellence in mind.

• Support production deployments of desktop end‑user solutions; provide effective escalation support for the deployment
• Support team communications in the production deployment process. Interact with other team members in the sharing of knowledge and delivery of desktop applications to Frost end users
• Utilize desktop packaging and deployment systems such as Altiris, Microsoft SCCM, and Manage Engine
• Maintain an up‑to‑date and advanced knowledge of desktop and server hardware, operating systems, storage, data backup and recovery virtualizations, and directory services
• Obtain and maintain all required industry certifications
• Perform all other duties as assigned

• 3+ years experience in desktop or network engineering
• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline; or, equivalent technical training/industry experience
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications

• Experience working in an enterprise environment comprised of 1000+ users
• Experience working with and supporting a structured change management and configuration management process
• Advanced level of knowledge of Microsoft server and desktop operating systems, active directory integration, and Windows image creation process

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long‑term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.