Desktop Support Specialist - Information Technology - Analysts

Desktop Support Specialist - Information Technology

Job  
• San Antonio, Texas
• Contract
• Added - a day ago

We are immediately hiring for a Desktop Support Specialist
.

Position type: Full-time Contract
Duration: 12 Months
Location: San Antonio, TX

• Unpacking and configuring new hardware
• Provide end‑user training on basic use and functionality of supported devices and software
• Document and train on troubleshooting guides and installation procedures
• Provide equipment relocations for company desktop computers, laptops, and peripherals
• Research, identify, and develop alternative solutions when new problems are encountered
• Fully document all interactions in the ticketing system
• Maintain technical skills through independent research

• Work experience in an IT technical environment
• Experience with installation, configuration, support, troubleshooting, and maintenance of personal computers and hardware
• Knowledge of PC networking concepts and terminology, with familiarity of Windows Active Directory
• Familiar with LCD projectors and TVs/Monitors
• Knowledge of setup, support, and maintenance of printers and plotters
• Experience with Microsoft Office products (Word, PowerPoint, Excel, Visio, Project)

• Associate Degree in Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration or related field from an accredited university
• Certifications
• Experience in supporting utility construction & maintenance

Pay Range: $20.00 - $22.00 per hour

Benefits: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health savings account (HSA), Flexible spending account (FSA), Life Insurance, Pet Insurance, Short‑ and Long‑term Disability, Accident & Critical illness coverage, Pre‑paid legal &  protection, Sick time, Employee Assistance Program (EAP)

Innova Solutions is an Equal Opportunity Employer and prohibits any unlawful discrimination and harassment.

Gangotri Chakraborty

Gangotri.ch