Vendor Services Manager

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Pay Grade: 16
Final date to receive applications:
February 18h, 2026 at 11:59pm.

The Vendor Services Manager of IT Vendor & Financial Management is responsible for the oversight and management of all IT vendors and associated investments supporting the Enterprise Information Technology Department for CPS Energy. This role leads various aspects of vendor management, including contract maintenance and compliance, performance, financial analysis, relationship and risk management. Position will develop and maintain contractual, commercial, performance management and operational working relationships with vendors to ensure cost‑effective delivery of committed goods and services.

• Follows IT vendor management framework & best practices as well as assessing the outsourcing process for the organization’s IT department.
• Facilitates overall vendor lifecycle management and develops level performance scorecards for top tier vendors to drive continuous improvements and ensure vendor decisions/strategy aligns with vendor’s performance track record.
• Oversees the evaluation and selection of vendors as well as the negotiation of purchase contracts or service level agreements. Manages performance, risk & relationship issues that arise with vendors or products as necessary.
• Acts as a liaison between vendors, customers and all external/internal stakeholders.
• Develops, tracks and reports on key metrics (i.e. deliverables, financials, duration, benefits) and communicates findings to influence internal project/program methodologies and approaches, service level agreements & key performance indicators.
• Assists upper‑level management with moderately complex planning, reporting & budgeting for all IT contracts.

• Understanding of contracts, negotiations, and the procurement processes.
• Ability to manage multiple aggressive RFP schedules and responses.
• Experience managing technical projects.
• Exposure to vendor management best practices.
• Exceptional soft and interpersonal skills, including teamwork, communication, facilitation and negotiation.
• Excellent analytical and technical skills.
• Excellent written, verbal, communication and presentation skills.
• Solid knowledge of the IT industry and the products and services provided by technology vendors.
• Understanding of the entire vendor life cycle (sourcing, procurement, vendor management), and how internal roles interact and operate throughout the duration of vendor engagements.
• Solid knowledge of financial concepts.

• Master’s degree in either business management or a computer science‑related field of study or equivalent experience.
• Experience in managing vendors and contract compliance pertaining to IT operations.
• Experience managing moderately complex IT related projects.
• Training or certification in organization change management.
• Desired professional qualifications may include: IT Service Management (ITSM) and/or Information Infrastructure Library (ITIL) experience.

• Coordinating Project Activities
• Communicates Effectively
• Driving for Results
• Driving Projects to Completion
• Acting with Integrity
• Delivering High Quality Work

Bachelor’s degree in either business management or a computer science‑related field of study or equivalent experience.

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi‑functioning printer and calculator. Ability to travel to and from meetings, training sessions or other business related events.

Exerting up to 10 pounds of force occasionally, and/or a negligible amount…