Business Controls Testing Analyst II

Pen Fed is hiring a (Hybrid) Business Controls Testing Analyst II at our San Antonio, Texas service center. The incumbent of this role will be responsible for executing software testing for Pen Fed’s programs and/or systems that support product performance and business operations. Plans, creates and executes tests for release cycles. Reports defect during the testing, troubleshooting and analysis cycle that will result in quality testing.

Works in a collaboration with internal and external partners to delivery timely feedback and ensure quality product and systems’ performance. May perform regression testing and/or compliance review testing of processes affected by system enhancements and program releases. Ensures all activities are performed in compliance with applicable laws, regulations, policies and procedures.

Equivalent combination of education and experience is considered.

• Bachelor’s Degree in Business or a related field is required.
• Minimum of five (5) years of progressively responsible experience in User Acceptance, QA, Smoke, Regression, Back End IT testing, or real estate loans (origination, processing, closing and funding) is required.
• Progressively responsible experience in mortgages controls, risk, or real estate loans (origination, processing, closing and funding) is required.
• Strong analytical skills and problem-solving skills.
• Proven ability to work in a fast-paced environment.
• Proven ability to balance multiple priorities, adapt to constantly changing business environment, work independently, drive projects to completion, and meet deadlines in a fast-paced environment.
• Demonstrate abilities in problem –solving and analysis identifies issues, analyzes information to assess root cause and relationships, risks, and potential risk responses. Proven ability to synthesize complex data into concise recommendations and reports to senior management.

This position will not supervise staff.

There are no additional certifications required.

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

* Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Ability to travel to various worksites and be on-call may be required.

#LI-Hybrid

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Identify and manage existing and emerging risks that stem from business activities and the job role.
• Ensure risks associated with business activities are effectively identified, measured, monitored and controlled.
• Follow written risk and compliance policies and procedures for business activities.
• Collaborates with business subject matter experts to ensure maintenance and accuracy of updated business procedures within the project management environment.
• Creates robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations.
• Executes tests and troubleshoots issues to identify the root cause of the resulting problem.
• Triages & reports system defects identified in the testing plan to appropriate stakeholders in IT.
• Provide an objective review of testing activities and results.
• Make applicable recommendations to deliver a superior product.
• Serves in an advisory capacity to internal staff and resolves escalated issues as they arise.
• Sets expectations on testing activities and adheres to timelines related to testing.
• Serves as a resources to less experienced team members.