Desktop & Mobile Support Specialist

Akkodis is seeking a Desktop & Mobile Support Specialist 1 for a Contract position with a client in San Antonio, TX
. This role provides Tier 1 (intermediate‑level) support for desktop and laptop systems, including troubleshooting, hardware setup, software installation, customer assistance, and maintenance activities.

Rate Range: $22/hour to $22.53/hour
;
The rate may be negotiable based on experience, education, geographic location, and other factors.

• Unpack, install, and configure new desktop and laptop hardware.
• Provide end‑user training on basic device operation and supported software applications.
• Create, update, and maintain troubleshooting guides and installation documentation.
• Perform equipment relocations for computers, peripherals, monitors, and accessories.
• Research and develop alternative solutions when new issues arise.
• Fully document all interactions and resolutions in the ticketing system.
• Maintain and enhance technical skills through independent research and hands‑on learning.
• Support installation, configuration, troubleshooting, and maintenance of personal computers and related hardware.
• Assist with printers, plotters, LCD projectors, monitors, and other peripheral equipment.

• Associate Degree in Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration, or related IT field OR equivalent relevant IT experience.
• Experience with installation, configuration, troubleshooting, and maintenance of PCs and hardware.
• Basic understanding of networking concepts and terminology; familiarity with Windows Active Directory.
• Familiarity with LCD projectors, monitors, printers, and plotters.
• Proficiency in Microsoft Office applications and general PC productivity tools.
• Strong analytical and problem‑solving abilities.

• Relevant industry certifications (A+, Network+, HDI, etc.).
• Experience supporting utility construction & maintenance environments.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at .

Pay Details: $22.00 to $22.53 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.