Field Services Engineer, USAF; Onsite in San Antonio, TX

We are seeking a hands‑on, customer‑facing Field Services Engineer to support the deployment and growth of a large U.S. Air Force system. This is an on‑site role in San Antonio, TX.

Active TS or TS/SCI clearance, or obtainable clearance, or experience working in classified settings is required for this role.

• Regenerative AI: our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real‑time Live Event Briefs as events unfold. Learn more here.
• Agentic AI: we recently launched our Agentic AI capability, our Intel Agents, that autonomously generates critical context for our clients on real‑time events, threats, and risks allowing them to see the clearest, most accurate view of what’s happening on the ground. Learn more here.
• Multimodal AI: our platform detects events from many different types of data (images, video, sensor data, audio, and text in over 150 languages). Learn more here.

• Deploy and configure USAF cyber kits across multiple hardware platforms
• Troubleshoot live issues under operational conditions
• Support threat hunting teams, cyber protection teams, and mission operators directly
• Train analysts, operators, and engineers on best‑use practices for Polarity and related tools
• Serve as the “train‑the‑trainer” lead, building repeatable onboarding and instructional content
• Work with platforms such as Docker, Kubernetes, Linux, secure enclaves, and classified infrastructures
• Contribute insights that shape future features, SOP documentation, and operational workflows
• Support expansion into multiple theaters and operational units as the deployment footprint scales to 550+ kits

• Hands‑on Linux administration experience
• Strong troubleshooting and research ability in complex environments, knowledge of computer networking, routing, and connectivity workflows
• Experience with Docker and/or Kubernetes deployment
• Experience working with mission‑aligned operators or cyber organizations. Ability to teach, onboard, and guide users of varying technical experience
• Experience with cyber hunt teams, IR teams, or network defense operations. Familiarity with secure enclave operations (NIPR/JWICS/SIPR or equivalent). Exposure to automation or scripting for configuration scaling
• Experience authoring SOPs or structured training documentation
• Ability and willingness to travel (~30%)

At Dataminr, we are a mission‑driven team of talented builders, creators and visionaries who have real‑world impact on how organizations respond to events. Dataminr’s groundbreaking, AI‑powered intelligence platform provides organizations with the earliest signals of emerging risks, events, and threats before they unfold.

Trusted by two‑thirds of the Fortune 50 and half of the Fortune 100, Dataminr’s platform analyzes billions of public data inputs spanning text, image, video, audio and sensor data across 150+ languages, empowering our clients to stay one step ahead in an increasingly complex world where every second counts.

Founded in 2009, we have pioneered the world’s first real‑time event detection platform, long before the recent Gen AI “boom.” Dataminr operates all around the world united by our passion to use AI for the greater good, be agents of positive change and put our technology into the hands of clients charged with the responsibility to keep organizations running and keep people safe.

As our employees focus on developing our revolutionary technology, we focus on our employees. Dataminr is proud to offer a variety of flexible work arrangements, offices all over the world to foster collaboration, generous PTO and sick leave, and more, as part of our competitive benefits package aimed at keeping all our employees happy and healthy. Explore all our benefits here
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We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, manager development programming, professional development funds, and more.

We serve a global community made up of many cultures and strive to reflect the world and clients we serve, with a…