Life Insurance Business Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

The Senior Business Analyst leads end‑to‑end analysis for large initiatives across Life, Annuities, and related insurance domains. The role includes requirements discovery, product design support, process optimization, modernization efforts, and close collaboration with business and technology teams. Deep Life Insurance expertise and strong stakeholder influence are essential.

• Lead requirements elicitation via workshops, interviews, and data analysis.
• Translate business needs into BRDs, FRDs, user stories, and acceptance criteria.
• Perform gap analysis, impact assessments, and feasibility studies.
• Maintain requirements traceability across the lifecycle.

• Work across products:
  Term, Whole Life, UL, VUL, Annuities, Riders
  , and Underwriting/Policy Servicing
  .
• Interpret product rules, actuarial guidelines, and regulatory requirements (NAIC, IRDAI).
• Support product configuration, PAS upgrades, and rate/fee calculations.

• Partner with leaders across Product, Operations, Compliance, Finance, and Technology.
• Serve as the key liaison between business and IT.
• Provide solution recommendations and decision‑support analysis.
• Mentor junior BAs and offshore teams.

• Lead process reviews (new business, underwriting, claims, billing, commissions).
• Identify automation and optimization opportunities using Lean/Six Sigma.
• Support modernization, digital onboarding, and workflow automation programs.
• Experience with major PAS platforms such as Guidewire Life, Vantage, Ingenium, Life
  400, ALIP, Oracle Insurance, FAST
  , etc.
• Work with integration, workflow, document management, and data platforms.
• Support SIT/UAT, defect management, and validation of business rules.
• Understanding of APIs, data mapping, and downstream impacts.

• 13–14 years of experience, including 10+ years in Life Insurance.
• Strong functional knowledge of Life products, processes, and regulations.
• Proven ability to lead multi‑stakeholder programs.
• Proficiency in JIRA, Confluence, Visio, Azure Dev Ops
  .
• Excellent analytical, documentation, communication, and facilitation skills.
• Experience in Agile/Scrum and Waterfall.

• LOMA (ALMI/FLMI)
• CSPO / CBAP / IIBA
• Agile certifications

• Digital transformation projects in Life Insurance.
• Exposure to AWS/Azure and API‑driven ecosystems.
• Knowledge of actuarial concepts.
• Experience with PAS migration initiatives.