Government and Public Sector - Service Delivery Center - Microsoft Senior BA

The opportunity

The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS). Our Digital Engineering practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission, a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive.

You will join a talented group of professionals who are advising U.S. government agencies with digital strategy, customer experience, process improvement, technology effectiveness, digital architecture and program integration.

• Participate in discovery meetings with clients and prospects to understand and document their business requirements
• Propose and design solutions using the extensive Power Platform capabilities to solve identified business requirements
• Customize Microsoft Dynamics Power Platform applications
• Work with developers and configuration resources to define and create specifications for any custom code or data migration requirements
• Create reports and train end-users
• Execute decision making based on understanding of various policies

• Experience gathering requirements
• Experience with Microsoft Dynamics and Power Platform applications
• Experience working with clients to solve problems
• Experience and understanding of agile delivery and development methodologies
• Proven track record of complex problem-solving and relationship management

• Bachelor's degree
• Candidate must be able to obtain/maintain a DoD Secret clearance
• 5+ years of relevant experience

Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office. In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel 20–30% or more.

• Expertise in developing written and visual communication products
• Excellent written and oral communication skills
• Ability to collaborate with clients and identify engagement follow-on opportunities

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $67,000 to $136,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,300 to $155,300.
  
  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge and skills.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at