Business Rules Analyst Lead - Chief Legal Office

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Business Rules Analyst Lead, you will lead in facilitating business requirements by means of design, workflow analyses and facilitated discussions with end users. Detailed understanding of supported technology to both manage and facilitate business needs when required. Translates users' business requirements for complex projects into detailed functional designs for development, testing and implementation. Applies methodologies and prepares detailed specifications and related documentation.

Assists business partners with the identification and documentation of business rules. Ensures that rules and associated metadata are governed appropriately while stored within a single source of truth.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations:
San Antonio, TX, Plano, TX, Tampa, FL or Charlotte, NC. Relocation assistance is not available for this position.

What you'll do:

* Develops and defines business scope for enhancement projects, independently builds and/or deploys highly complex business rules/configuration changes to all test/prod environments.

* Designs and maintains rules and transformations for tools supported and being primary resource for system changes and project work related to systems supported, designing impacts and enhancement assessments of changes.

* Mentors and provides oversight to others on tools and techniques of build/deploy processes and business process impacts.

* Leads large scale implementations and projects that impact managed tools.

* Leads cross functional teams to improve, synchronize, and integrate process controls and automation.

* Understands and communicates impacts of connection points across and between tools supported, identifying enhancement and develop activities to improve business performance.

* Configures and manages application to facilitate business user needs, designing reporting, support issue and root cause and work directly with IT to resolve.

* Analyzes and designs complex specifications for team member execution.

* Viewed as a subject matter expert regarding process controls, application usage and user requirements.

* Anticipates quality issues and takes proactive action to ensure their resolution.

* Acts as a liaison and influences the development and support teams in aligning projects to release environments and resolving conflicts.

* Influences and advises on soundness of rollout plans, impacted parties and scheduling and capacity needs.

* Experience in gathering and authoring Business Requirements and solutions for large scale complex projects.

* Prioritizes, assigns, and monitors work assignments under the direction of management.

* Maintains the Business Rules Repository and the enforcement of data governance requirements for all rule data housed within the application.

* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

* Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

* 8 years of experience overseeing and leading needs assessment initiatives and their translation into technology solutions, including 4 years of experience in data management, data quality, or a business application function; OR Advanced degree in Information Management, Information Studies or related field with 6 years of experience overseeing and leading needs assessments and their translation into technology solutions, including 2 years of experience in data management, data quality, or a business application function.

* Extensive experience leveraging data to drive technology solutions and meeting business requirements.

* Experience overseeing the gathering and authoring of Business Requirements and solutions for large scale complex projects.

* Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders.

* Demonstrated management or execution of a technology solution in subject area of support.

* Demonstrated subject matter expertise in applying and creating business rules practices, methods, and…